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ask the impossible Concierge


Possibly the most decadent, service-obsessed hotel I have ever visited...
Hampton's Magazine.

Between the black and white marble floor of the hall and reception is the domain of Prestonfield's remarkable concierge service.

Our black-kilted team are at your disposal, no guest request is too much trouble and they regularly accomplish the impossible!

Horse riding in Holyrood's Royal Park, a hot air balloon for an impromptu proposal, after-hours shopping in the city's exclusive stores or a trip in a sought after vintage car? After requests like these, restaurant reservations, flight changes, theatre tickets, an airport collection or replacing a forgotten pair of cufflinks are easy.

Our concierge and porters go to great lengths to accomplish the seemingly impossible; from an airport collection in Prestonfield's sleek Range Rover or an entire itinerary....ask away.

Whatever you need to make your stay extra special let us know concierge@prestonfield.com

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